Name

Email Address

Unit / Group

Date(s) of stay

Overall how would you rate your visit: Overall how would you rate your visit: 1 2 3 4 5 6 7 8 9 10

What did you use the site for? What did you use the site for?Evening meetingDay visitOvernight campOvernight indoorWeekend campWeekend indoorMore than 2 nights campMore than 2 nights indoorD of E visitOther

BOOKING: We have recently updated our website and booking process - please help us evaluate the new system

How did you find the new online booking system? How did you find the new online booking system? Very easy to useQuite easy to useTricky, but booking secretary was able to answer my queriesTricky and booking secretary couldn’t answer my queries

Did you find the new system an improvement Did you find the new system an improvement Yes, a big improvementYes, a littleNot really, it felt about the sameNo, it lacked the personal touchNo, I found the online form difficultI did not use the previous system

Comments on the Booking system:

YOUR STAY: Let us know about your time at Faurefold

Were you provided (or easily able to find) all the information that you needed ahead of your visit? Were you provided (or easily able to find) all the information that you needed ahead of your visit? Yes it was very comprehensiveNo there were gaps, but these were provided by part of the introduction by the person seeing us inNo there were gaps – please tell us what they were

Was the person checking you in and out helpful and friendly ? Was the person checking you in and out helpful and friendly ? Yes No N/A

How did you find the seeing in and seeing out process for Faurefold? How did you find the seeing in and seeing out process for Faurefold? It was easy and worked wellIt was slightly difficultIt wasn’t easy at allIt was very difficult

Did you find everything clean, in good working order and all that you expected to find? Did you find everything clean, in good working order and all that you expected to find? Yes everything was as stated, clean and in good working orderNo things were missing / not as expected but were corrected by the person seeing us inNo things were missing / not as expected

If not please briefly describe the problem

Please provide any suggestions for improvements to the house or site:

ACTIVITIES: Please help us improve and develop our onsite activities

Did you go offsite? Did you go offsite? Yes No

Was the information provided for our onsite activities adequate? Was the information provided for our onsite activities adequate? Yes No

Did you use any in any of our onsite activities or resources? Did you use any in any of our onsite activities or resources?Fairy doorsDiscovery BoxesNature TrailOrienteeringGeocachingBat DetectionBug Magnifiers / Mag PostNature or Tree Identification ChartsNo, we had plenty planned alreadyNo, we did not know they were available

If yes, how successful was the activity?

What sort of additional onsite activities would you like to see? (choose up to 3) What sort of additional onsite activities would you like to see? (choose up to 3) None – I love the site as it is Bookable woodland craft activity sessions (e.g. willow weaving, wood craft) Skills Builder Days e.g. Guides Camp Stage 3&4 Low level adventurous activities (e.g. low-ropes/nightline) Badge Days e.g. Geocaching Tree House Other (Please comment below)

Do you have any other suggestions for the development of our site?

Please provide any general comments or feedback here: